DEXXML

Step 1:

Please use your Actionstep Org Key (see this image) and the reporting database credentials that were provided.

Step 2:

Provide a date range to
extract ?
Cases (and their clients, sessions, assessments) are included if they have a session that falls within this date range (inclusive).

Step 3:

1. Please check the excluded lines in the output files/log (usually missing data) and correct any relevant issues in
order ?
  1. Resolve issues with CLIENTS
  2. Resolve issues with CASES
  3. Resolve issues with SESSIONS
  4. Resolve issues with CLIENT ASSESSMENTS
  5. Resolve issues with SESSION ASSESSMENTS
This is because an invalid Client can cause the associated Case to be excluded, which excludes the Case's Sessions, and so on.
Note: The reporting database is updated nightly, after fixing issues please wait until the next day to re-generate.
2. Upload the .xml results to DEX in
order ?
Same as above, the files are numbered in the order they should be uploaded (clients -> cases -> sessions -> assessments)
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